Privacy Policy

DOGAN VINC SANAYI VE TICARET A.S.

Last Updated: 6 November 2026

At DOGAN VINC SANAYI VE TICARET A.S. ("DOGAN VINC", "we", "us" or "our"), we respect the privacy of our customers, business partners and website visitors.

This Privacy Policy explains how we collect, use, store and protect personal information obtained through our website, www.doganvinc.com.

Personal data is processed in accordance with Turkish Personal Data Protection Law No. 6698 ("KVKK") and other applicable data protection regulations.

1. Personal Information We Collect

When you contact us or submit an inquiry through our website, we may collect the following information:

First and last name
Email address
Telephone number
Company name and business contact details
Business or correspondence address
Product inquiries and technical requirements
Project descriptions and messages
Other information voluntarily provided by you

When you visit our website, certain technical information may also be processed, including your IP address, browser type, device information, visit date and time, cookie preferences and website usage data.

2. How We Use Your Information

We process personal information for the following purposes:

Responding to inquiries and requests for information
Providing information about our products and services
Preparing commercial and technical quotations
Communicating with customers and potential business partners
Managing orders, production, delivery and sales processes
Providing warranty, maintenance and after-sales support
Maintaining relevant commercial and technical records
Ensuring website functionality and security
Complying with applicable legal obligations
Analysing website usage and measuring advertising performance where the necessary consent or other applicable legal basis exists

Information submitted through our contact forms is used primarily to respond to your requests and conduct related business communications.

We do not use contact form submissions to send unsolicited promotional newsletters or marketing emails unless the applicable legal requirements have been satisfied.

3. Website Infrastructure and Service Providers

Our website is hosted and managed using the Wix platform. Information submitted through our contact forms may be processed within Wix services and forwarded to our corporate email system.

We use the following service providers:

Wix

Website infrastructure, content management, contact forms and related website services.

Hostinger

Corporate email hosting and storage of business correspondence.

According to information provided by Hostinger, email messages, attachments and backups are stored in data centres located in France or Germany.

Usercentrics

Management and recording of website visitors' cookie consent preferences.

Google

Advertising measurement, tag management, fonts, maps and other integrated website services.

Personal information may be shared with these service providers to the extent necessary for the relevant services.

We may also disclose information to competent public authorities where required by applicable law.

4. International Transfers of Personal Data

Due to the use of international website and email infrastructure providers, certain personal data may be stored or processed outside Türkiye.

Hostinger has indicated that email messages, attachments and backups are stored in France or Germany. Other processing or support activities may involve additional locations.

Wix and other technology service providers may also process information internationally.

International transfers of personal data are subject to Article 9 of Turkish Personal Data Protection Law No. 6698 and any other applicable data protection requirements.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies for essential website operations, security, visitor preferences and, subject to the applicable consent requirements, analytics and advertising measurement.

Cookie preferences are managed through Usercentrics.

Visitors can accept, reject or customise non-essential cookie categories through the cookie consent interface.

Cookie preferences can also be changed or withdrawn through the privacy settings icon available on our website.

For further information, please refer to our Cookie Policy.

6. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by applicable laws and legitimate business obligations.

Commercial correspondence, quotations, contractual documents and related records may be retained in accordance with applicable statutory retention requirements.

Technical records associated with cranes, equipment, maintenance, warranty services and spare parts may require separate retention assessments, taking into account the long operational life of industrial equipment and relevant legal or contractual obligations.

Where the applicable retention period expires and no valid legal basis for continued processing remains, personal data is deleted, destroyed or anonymised in accordance with applicable law.

7. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, unlawful processing, loss, alteration or disclosure.

Access to website administration and customer information is restricted according to relevant business responsibilities.

We also make use of security features provided by our technology service providers.

8. Your Rights

Under Article 11 of Turkish Personal Data Protection Law No. 6698, you may have the right to:

Learn whether your personal data is being processed
Request information about the processing of your personal data
Learn the purposes of processing and whether your data is used accordingly
Learn the third parties to whom your information has been transferred, domestically or internationally
Request correction of inaccurate or incomplete information
Request deletion or destruction of personal information where the legal conditions are met
Request notification of correction or deletion to relevant third parties
Object to results produced exclusively through automated analysis that adversely affect you
Claim compensation for damage resulting from unlawful processing of personal data

To exercise your rights, please contact us using the details below.

Where other applicable data protection legislation grants additional rights, those rights may also apply.

9. Third-Party Websites

Our website may contain links to third-party websites and social media platforms.

These websites operate under their own privacy policies and data protection practices.

We encourage visitors to review the privacy policies of any third-party services they use.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, data processing activities or applicable legislation.

The latest version will be published on www.doganvinc.com.

11. Contact Information

DOGAN VINC SANAYI VE TICARET A.S.

Hacieyuplu Mahallesi, 3133 Sokak No: 2

Merkezefendi, Denizli, Türkiye

Email: dogan@doganvinc.com

Telephone: +90 258 371 19 53

Website: https://www.doganvinc.com